Holiday Inn Express Grand Rapids Southwest, An Ihg Hotel Grandville, Grandville

The hotel offered a spacious and very clean room with a comfortable bed, though proximity to the loud ice machine was a downside. The service was friendly, especially the front desk clerk Maddie, yet could have been more attentive in responding to calls. The location was nice, featuring a good-sized pool and hot tub, perfect for our needs. The dining experience could have been better, but I was pleased with the cleanliness and precautions taken. Overall, a decent stay with some room for improvement.

My stay at the hotel was overall pleasant. The rooms were quiet, and I enjoyed the balcony with a pool view. However, there were cracking noises throughout the night right outside our door, which was disruptive. The variety at breakfast was a nice touch.

The hotel had rooms that were an average size, nicely decorated, and very clean, but unfortunately, there were cracking noises throughout the night that were enough to wake us up. The corners were very dirty, especially. The service, on the other hand, was always on task to serve, clean, and greet. However, I noticed that they checked me in from a computer in the back office. The staff was very pleasant, helpful, super friendly, and supportive. The location was nice with a good-sized rectangular pool and a hot tub, knowledgeable in providing directions in Holland, but only okay overall. In terms of dining, it wasn't what I thought it should be and could have been a little better; it was a typical hotel continental breakfast.

The hotel was very convenient, close to various attractions, and overall a pleasant stay. The rooms were mostly clean with a bit of dust in the corner and by the window, but nothing too concerning. The service was helpful, although a bit more attentiveness would have been appreciated. The location was nice and easy to find, with good facilities like a pool and hot tub. The dining experience was satisfactory but could improve. The price was reasonable for the value provided.

The hotel was conveniently located near Holland, making it a great last-minute option for my visit to the Tulip Festival. The room was comfortable, but the noise from the ice machine outside was quite loud. The service was professional, but they could have been more attentive to guest requests. The dining experience was satisfactory, with clean and well-prepared food options. The pool area was a nice size and well-maintained, providing a relaxing spot to unwind.